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Complete the form to receive your copy of the Virtual Health Platform Guide.
You can also request a demo of the platform here.
Key features
- Adaptable Platform: Supports healthcare services of all sizes and locations, with configuration for specific needs.
- Enhanced Patient Access: MyHealthAccess offers real-time health info, remote monitoring, communication, and tailored education.
- Empowered Healthcare Teams: VirtualHealthPortal’s Risk Rated Dashboard aids in patient monitoring, timely interventions, reduced re-admissions, and streamlined tasks.
Virtual care technology backed by results*:
51 %
Reduction in risk of hospital readmission within 28 days
3.2
Day reduction in length of stay from 7.2 days to 4.0 days
$ 3698
Saving on average per admission for healthcare providers
78 %
Reduction in risk of hospital readmission within 28 days for the same diagnosis-related group
* Based on a 2023 study published in the Asia Pacific Journal of Health Management indicated that the provision of our virtual care technology had positive clinical and financial impacts.
How it works
A comprehensive provider portal, accessible to the entire healthcare team
- Risk rated dashboard – Provides clinicians with a complete view of their patient cohort, prioritised by a rules based engine configurable by each healthcare organisation, enabling them to easily identify deteriorating patients and intervene in a timely manner to reduce the risk of hospital re-admissions.
- Customisable templates – Provide the ability to design and create standardised templates for tasks, health assessments and condition-specific pathways that can be generally applied to monitor a broad range of patients, reducing time spent on administrative processes and realise clinical efficiencies.
- Single source of patient data – Patient profiles provide a comprehensive view of patient data that include their admitting conditions and comorbidities, active and historical care pathways, task responses, observations, clinical notes and documents, eliminating multiple instances of patient information
![Vhp Phone 3b](https://www.telstrahealth.com/wp-content/uploads/2024/04/VHP-Phone-3b-768x959.png)
An intuitive and empowering patient portal
- Accessibility – An intuitive and accessible iOS, Android and Web interface that enables patients to confidently navigate to their scheduled and on demand tasks, clinician communications, appointments and historical data.
- Proactive patient education – Educational material provided which is specific to the patient and their condition.
- Omni channel communication – Patients can receive incoming video and/or audio calls from their care team.
- Connectivity across devices – Integrates with multiple health devices to ffer a seamless Bluetooth connection for biometric data.
- Tailored branding – Provider branding can be applied to MyHealthAccess to ensure the patient facing application aligns to the healthcare organisation’s brand.
Learn more about Virtual Health Platform
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Use cases
Virtual Health Platform’s flexible and scalable design allows it to be applied across various use cases and organisations of all sizes,
Use care examples include:
- Hospital in the home
- Rehab in the Home
- Palliative Care
- Chronic Diseases
- Geriatrics in the Home
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Who is Virtual Health Platform for?
Virtual Health Platform can support:
- Community care providers
- Hospitals
- Primary health networks
- Non-government organisations
This product is not available for purchase by the general public.
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Key features and functionality
- Triage dashboard: provides clinicians with a view of their patient cohort based on a triage category which allows for the prioritisation of care.
- Observations: comprehensive hospital grade observation module that enables the trending of all observation types.
- Care pathways: allows the management of the patient’s journey as a pathway which incorporates various templates to enable a seamless onboarding and management of the patient.
- PREMs/PROMs: ability to capture patient experience and patient reported outcomes while having advanced branching logic that also allows for patient education content.
- Rules engine: organisation and site-based rules and business processes are available for a seamless experience.
- Device agnostic: patients can access on iOS, Android and web including leveraged 3rd party biometric devices.
- Standard based: An open data model based on FHIR and stored in a clinical data repository (CDR).
- Patient communication: utilising Azure Communication Services (ACS) to manage all communications between the patient and clinicians.
- Cloud hosted: adopting the latest Azure hosting serverless infrastructure (Kubernetes) allows for high availability, zero downtime and performance for scale
- Accessibility: adhering to the WCAG2.1 AA Level to ensure solution is more accessible to people with disabilities