Telstra Health acquires remaining share of PowerHealth Solutions

Since November 2021, Telstra Health has had a majority stake in PowerHealth, a specialist provider in billing, costing and revenue solutions, budgeting, safety and quality, decision support and application integration solutions for hospitals and other healthcare enterprises. Combining Telstra Health and PowerHealth’s portfolio of solutions reflects Telstra Health’s commitment to investing in a sophisticated and comprehensive offering of digital health solutions to an international market.

Established in Adelaide in 1995, PowerHealth has grown to be a global healthcare business with a significant presence in Australia, Canada and the Gulf Cooperation Council (GCC), and operations in Ireland. PowerHealth’s largest customers include the province of Quebec, the Hong Kong Government’s Hospital Authority, the Kingdom of Saudi Arabia Ministry of Health, the Province of Saskatchewan and Government Hospitals in the Kingdom of Bahrain, the New Zealand Government and the majority of Australian hospitals, Local Health Districts or Health and Hospital Services.

Telstra Health’s Hospital Care Executive, Chris Norton, said, “The strategic acquisition of PowerHealth strengthens our offering of solutions, platforms and services to hospital providers, both domestically and internationally. Further investing in PowerHealth is consistent with our domestic and international growth strategy, and further strengthens our solution offerings in hospital care as we continue to focus on and invest in the core markets we support.”

PowerHealth offers six core digital health solutions including PowerPerformance Manager (PPM), a web-based system which calculates hospital delivery costs, integrating private and public funding revenue for providing accurate reports easily and regularly. In 2023 alone, PPM costed 75 per cent of all emergency department, inpatient admission and non-admitted Australian public episodes and AUD$40b of Australian hospital activity.

Enterprise-level patient billing system, Powerbilling and Revenue Collection (PBRC), is another key PowerHealth solution, and in 2023 in Australia PBRC assisted health services to invoice AUD$3.5b in revenue, submit AUD$1.78b electronic claims and raise 8m invoices.

Telstra Health is fully committed to maintaining the high standards and quality of service PowerHealth customers have come to expect and there will be no disruption to the operation of solutions and services PowerHealth customers receive.

“Collectively with PowerHealth’s suite of solutions now a core component of our offering to hospital providers, we can help to solve some of the biggest challenges facing the health sector both in Australia and globally,” added Chris.