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Residential Aged Care

Solutions to support the residential aged care sector.

Connected solutions for residential aged care providers

60,000+ care beds supported by our solutions
Multiple award-winning products
21st+ years of providing innovative solutions to the aged care sector

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process.
By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.

Supporting the aged care sector for the long term

With over 60,000 clinical aged care beds and multiple award-winning products, we’re dedicated to supporting residential aged care providers for the long term.

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Aged Care products and solutions

Clinical Manager

Clinical Manager helps residential aged care providers Australia-wide improve the way they manage administrative processes and provide resident care.

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CareKeeper

CareKeeper helps residential aged care providers Australia-wide document quickly and easily via a mobile device right by the resident’s side.

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Resident Manager

Resident Manager is specially designed to help streamline Services Australia events and simplify the admission and leave processes.

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Aged Care - Residential care - Mayflower

Medication Management

Medication Management helps residential aged care providers improve workflow efficiencies and better manage the medication administration process.

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Message Manager

Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.

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MedPoint

MedPoint allows prescribers serving residential aged care to update a resident’s medication chart electronically, removing the manual process of sending charts to the pharmacy for aged care providers, and supports efficient pharmacy workflows.

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Our expertise

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Combined clinical and medication solution

Telstra Health provides a fully connected residential aged care solution to ensure one source of truth for clinical, care, medication and eNRMC data with our combined Medication Management and Clinical Manager software.

Funding management

Manage resident AN-ACC classifications and track opportunities for re-assessment. Users can tag clinical documentation that may be used as evidence towards funding reappraisals.

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Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

Aged Care customer success stories

Aged care provider saves an average of 10 hours per day with CareKeeper

With an eye on innovation, St Anna’s became one of Telstra Health’s first clients to utilise CareKeeper, an award-winning mobile application that enables care staff to use their phone to view and record resident care information in real time. Read case study

Streamlining the eNRMC medication chart process for Fronditha Care

Ralph Rodrigo, Fronditha Care’s Thornbury Manager – Residential Care, shared their experience and the transformative impact MedPoint has had on their medication charting process. Read case study

Aged care provider Latvian Friendly Society reduces time spent on Medicare claiming

Latvian Friendly Society implemented Telstra Health’s full residential aged care software suite to help support their continuum of care, cut down on documentation and streamline administrative processes. Read case study

Building stronger relationships at Donwood Community Aged Care Services

Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format, and helped to promote Donwood’s emphasis on supporting resident choice. Read case study

Villa Maria Catholic Homes reduce medication incidents

We spoke with Willowbrooke facility’s Residential Services Manager, Rebecca Healy, to find out how utilising Telstra Health’s residential aged care solutions helped to bring Villa Maria Catholic Homes together as one organisation. Read case study

MedMobile reduces medication round times for Amana Living

Safeguarding medication administration was a key priority for Amana Living when they implemented Mediation Management software, MedMobile application and Clinical Manager software. Read case study

How aged care provider Mayflower used technology to increase their funding

Telstra Health’s Medication Management software has provided Mayflower with a level of insight into their medication administration process that was not easily accessible using a paper-based system. Read case study

Family communication streamlined for Donwood Community Aged Care Services

Telstra Health’s Message Manager software has helped Donwood Community Aged Care Services to quickly and easily communicate with resident’s loved ones via SMS messages and email. Read case study

Aged Care news

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Aged Care, General News

Telstra Health announced as RACGP’s newest Major Continuing Professional Development (CPD) Provider: Unlocking free CPD activities for GPs through seamless workflow integration

Telstra Health was proud to participate in the ACCPA 2024 National Conference, aligning with key themes to demonstrate our commitment to shaping the future of aged care through innovative and connected digital solutions for improved outcomes.

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Aged Care, General News

ACCPA 2024 National Conference: Inspiring excellence in Aged Care

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Aged Care, General News

Double down on deterioration: Aged care tool recognised again on the national stage

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Aged Care, General News

Trailblazing digital health collaboration to improve aged care wins national prize

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Organisations we partner with

Why choose Telstra Health?

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Our unique Aged Care team are backed by experienced clinicians, expert software developers, solution architects, health information managers and other health tech specialists who deliver digital solutions that connect Aged Care to the health ecosystem, create efficiencies and support clinical teams to deliver safe, high-quality care and positive patient experiences.