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Resident Manager

Resident Manager is an aged care software solution that helps providers easily manage resident administration and Medicare claiming.

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Resident Manager

Residential aged care providers Australia-wide are experiencing increases in admission rates and documentation and reporting requirements. Resident Manager is specially designed to streamline Medicare events and simplify the admission and leave processes. 

Key features
  • Facility Dashboard contains key figures such as occupancy rates and respite days.
  • Real-time Medicare integration to manage admissions, departures, and leave and ACFI submissions.
  • TechnologyOne finance integration to manage resident billing, payment, reporting and funding reconciliation.
  • Funding management & optimisation
  • Budget management
  • CRM & lead management
  • Staff communication
  • Clinical information & profile management
  • +3 more
  • Billing, claims & invoicing
  • Admission and leave management
  • Workforce efficiency

Aged care providers trust Resident Manager to:

Minimise Medicare rejections

Resident Manager seamlessly integrates with Medicare, minimising data entry, ensuring funding is up to date, and managing corrections and reversals to reduce the turnaround time for funding approval.

Support the continuum of care

From initial prospect enquiries through to departure and readmittance, resident details are securely shared with Clinical and Care Management software to ensure information is consistent with Medicare.

Streamline administrative processes

Resident administration and funding management are traditionally time-consuming tasks. Resident Manager simplifies these processes, allowing your staff more time to focus on core caring responsibilities.

“Resident Manager has given me peace of mind—I now have a higher level of visibility over leave management and Medicare interactions.”

Markus Draguns, Director of Nursing, Latvian Friendly Society

Since implementing Resident Manager, the Latvian Friendly Society have a higher level of visibility over Medicare interactions:
Click here to read the case study

Resident Manager helped Lynden Aged Care simplify their Medicare claiming process: 
Click here to read the case study

Clinical and Care Management

Resident Manager integrates resident data with Clinical and Care Management software to provide one solution from pre-admission through to care delivery and departures. 

Find out more

Resident Manager helps residential aged care providers utilise their time and resources more effectively. Find out how we can help you too.

Call us direct on 1800 870 177

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Telstra Health Advantage

Unique footprint

We have a unique footprint of digital health software solutions, including Electronic Medical Records and clinical and administrative software for the hospital, primary care, pharmacy, and aged and disability care sectors. We also deliver platforms that connect clinical information across multiple providers to improve patient care. We provide innovative solutions in health data analytics and new ways to deliver care, through telehealth and consumer solutions.

Clinical collaboration

Our solutions have been developed collaboratively with clinicians and providers to ensure they are fit-for-purpose, enable best practice care, and meet the evolving needs of the healthcare sector.

Investment in innovation

We are making substantial investments in innovation, research and developing our products, to deliver clinicians and consumers class-leading products that improve the quality, safety and efficiency of care.

Connecting across healthcare

Our solutions connect across and beyond our portfolio, linking information to support the delivery of truly integrated care across the healthcare ecosystem.

Safety, security and privacy

We maintain rigorous governance and clinical input at scale to ensure our solutions are safe, secure and high quality. We leverage the capability, security and reach of Telstra, Australia's leading technology company.