Telstra Health Virtual Health Monitoring (previously known as MyCareManager) is a modular and secure digital health platform that connects care providers with their clients. It helps your organisation work smarter by reducing the cost of delivering health and community care services from a distance. It also empowers your clients to be more involved in their care, while keeping family and carers informed, helping to reduce the risk of deterioration and avoidable admissions.
Virtual Health Monitoring helps you to deliver high-quality and efficient care, reducing the need for your staff to travel as frequently to visit clients while still providing high-quality support both face-to-face and remotely through user-friendly technologies.
Full visibility of patient status and progress helps minimise clinic congestion to prevent lengthy wait times, failure to attends and did-not-waits.
Virtual Health Monitoring can be personalised to provide the right options for individuals receiving care in the home in a number of ways for example, through device choices, tailored care plans and video conferencing options.
Virtual Health Monitoring consists of four modules:
A real-time dashboard of client health information including medication details, service schedules, care plans from clinical and client management systems and readings from health devices. Use the portal to set alerts to remind clients to take medications and tests. Gather data using assessments and surveys relevant to the client’s condition
Collects data from medical devices such as weighing scales, glucose monitors and pulse oximeters. It enables remote monitoring of chronic conditions such as congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), diabetes, asthma and hypertension. If readings are outside prescribed parameters, Virtual Health Monitoring can be set up to send alerts to the patient’s elected care team.
High-definition video conferencing means care teams can video call clients to discuss care plan tasks, assist with medication and more. It also supports case conferencing between multiple care team members, the consumer and their family members.
Virtual Health Monitoring Companion, powered by Breezie, is a personalised tablet-based platform specially designed for the elderly or cognitively impaired. The interface helps remove the complexities of touch-screen technology without compromising functionality.
We have a unique footprint of digital health software solutions, including Electronic Medical Records and clinical and administrative software for the hospital, primary care, pharmacy, and aged and disability care sectors. We also deliver platforms that connect clinical information across multiple providers to improve patient care. We provide innovative solutions in health data analytics and new ways to deliver care, through telehealth and consumer solutions.
Our solutions have been developed collaboratively with clinicians and providers to ensure they are fit-for-purpose, enable best practice care, and meet the evolving needs of the healthcare sector.
We are making substantial investments in innovation, research and developing our products, to deliver clinicians and consumers class-leading products that improve the quality, safety and efficiency of care.
Our solutions connect across and beyond our portfolio, linking information to support the delivery of truly integrated care across the healthcare ecosystem.
We maintain rigorous governance and clinical input at scale to ensure our solutions are safe, secure and high quality. We leverage the capability, security and reach of Telstra, Australia's leading technology company.