Skip to main content

Secure Messaging - Argus

Argus is a secure, reliable electronic messaging service developed to national standards to enable communication between health care providers.

Contact Us
GP with patient at desk
Secure Messaging - Argus

Argus automatically delivers correspondence into compatible clinical software solutions, removing the administration associated with maintaining a complete patient record. Operating seamlessly in the background, Argus manages the complexities around encryption and decryption.

If you are a current Argus customer and require support click here.


Key features
  • View and file electronic correspondence against patient records.
  • Microsoft Word plugin available.
  • Clear graphic symbols display the status of sent and received communications.
  • Compliant with Australian eHealth and privacy standards including NHSD, SMD, ePIP and HL7 and CDA message and document formats.
  • Referral management
  • Provider information directory
  • Secure messaging
  • Diagnostic result & image management
  • Secure information exchange, referrals and clinical notes

How Telstra Health Secure Messaging works

Access to clear, reliable and secure patient information is an integral part of a functioning healthcare system.

Our Secure Messaging solution is expertly designed to help alleviate your concerns and help provide a safe, reliable and cost-effective way to exchange eHealth records across multiple software vendors in organisations of all sizes. Watch our video to find out how Telstra Health Secure messaging can support you.

Using Argus to securely exchange patient-related information, helps healthcare providers to benefit from:

Improved care team collaboration

Argus’ simple electronic message interface reduces the need to print, fax, post and deliver reports in person, reducing the risk of miscommunication due to poor handwriting or fax rendering.

Efficient communication

Patient information is sent and received quickly, with a clear audit trail to monitor status. Argus integrates with Australia’s leading clinical software solutions and with Microsoft Word.

Patient privacy protection

Argus uses national infrastructure to exchange patient information securely and confidentially between subscribed providers, lowering the risk of a patient confidentiality breach.

Annual Subscription (effective 1 July 2019)                                  

$170.50*      Full-time practitioner (>6 sessions/3 days p/wk)

 $103.50*     Part-time practitioner (<5 sessions/2.5 days p/wk)

 Your subscription includes:

  • Unlimited helpdesk support via phone, email or remote connection.
  • Guided template design for sending with clinical software or Argus Word.
  • Up to 3,000 sent or received messages per site per year within the Argus network.
  • All software upgrades, patches available online for auto-download.                                                                                       

*Per practitioner, per annum. Minimum subscription is for one full-time practitioner. Subscription pricing is capped at 12 full-time practitioners, regardless of practice size.

Click here to apply for a new Argus Secure Messaging subscription

Click here to renew your Argus Secure Messaging subscription

$275.00*       Installation

New standard installation includes:

  • One bonus month in the first year of subscription.
  • Online training.
  • Configuration to clinical software and directories.
  • Installation is completed remotely by the Argus support team.

*Fees apply to standard subscriptions only. An hourly fee of $206.25 applies to all migrations and re-installations of Argus for reasons outside of Argus software failure.

Registration guides

Argus interfaces with many of Australia's leading clinical software solutions:

Send and Receive

These clinical software solutions can send and receive via Argus directly within the clinical software: Audit 4, Best Practice, BP Allied, CareRight, Caresys, Clinic To Cloud, Communicare, Coreplus, Direct Control, ePractice, Genie, Gentu, GP Complete, HealthKit, Health Track, Houston (VIP), Incisive, JamSoft, Medical Director 3, Medical Wizard, Medinet, MedTech 32, Monet, My Practice, PathBase, Practice 2000 (SQL), Practix, Promadis, Promed Clinical, Shexie, SmartRooms, The Practice, VIP (Houston), Zedmed Clinical.

Send Only

These clinical software solutions do not import automatically, however you can still receive via Argus as a Word Document (32-bit): Blue Chip, Bossnet, Clinical Computers, Comrad, Ferret, FrontDesk, Impulse, Kestral, Locum, Mediflex Clinical, Mediflex PMS, Medilink, Medscope, Mosaiq, NetPodiatry, NetPhysio, NetOsteo, NetChiro, NetOcco, NetDent, Oasis, Optomate, PowerDiary, RX Medical (MedWin), TimeMachine2, Viewpoint, Zedmed Office.

Receive Only

These clinical software solutions do not send from within the software, however you can still send via an Argus Word Template: Manad, Profile and SARAH (Residential Aged Care).

If your clinical software is not listed above or you're working with a Mac operating system, please contact us to discuss how you can use Argus.

A new secure paperless referral system at Cabrini Health

The referral workflow at Cabrini Health has been transformed by Telstra Health Secure Messaging. Read more about their new Allied Health Centre eReferral Program here.


Bundling Argus and ConnectingCare enables a practices-preferred workflow, leveraging product capabilities. Both products interface with the National Health Services Directory, assist subscribed providers to send and receive eReferrals and other messages confidentially, and manage the complexities around encryption and decryption, delivering clinical information directly into practice software. Operating in accordance with national standards, both products are interoperable, allowing a secure, simple and other reliable electronic messaging service between providers. 

Secure Messaging - Argus Brochure

Get in contact with us

More than 40,000 providers trust Argus to securely communicate confidential patient information quickly and reliably. Find out how we can help you too.

Call us direct on 1800 952 282

Send us a message

Telstra Health Advantage

Unique footprint

We have a unique footprint of digital health software solutions, including Electronic Medical Records and clinical and administrative software for the hospital, primary care, pharmacy, and aged and disability care sectors. We also deliver platforms that connect clinical information across multiple providers to improve patient care. We provide innovative solutions in health data analytics and new ways to deliver care, through telehealth and consumer solutions.

Clinical collaboration

Our solutions have been developed collaboratively with clinicians and providers to ensure they are fit-for-purpose, enable best practice care, and meet the evolving needs of the healthcare sector.

Investment in innovation

We are making substantial investments in innovation, research and developing our products, to deliver clinicians and consumers class-leading products that improve the quality, safety and efficiency of care.

Connecting across healthcare

Our solutions connect across and beyond our portfolio, linking information to support the delivery of truly integrated care across the healthcare ecosystem.

Safety, security and privacy

We maintain rigorous governance and clinical input at scale to ensure our solutions are safe, secure and high quality. We leverage the capability, security and reach of Telstra, Australia's leading technology company.