Virtual Care

As the healthcare sector continues to evolve, access to reliable, efficient and cost-effective virtual health services have never been more essential for enabling a healthier population.

We believe all Australians deserve access to high-quality healthcare regardless of their location, that’s why our Virtual Care focus on enabling increased and improved access to healthcare services, providing much-needed support to health services and the patients they care for.

As Australia's largest ehealth company, Telstra Health offers a wide range of sophisticated Virtual Care solutions. Our solutions include Virtual Health Monitoring and the HealthNow app. These solutions allow patients and medical practitioners to obtain clinical services simply and securely, enable health services providers to support and manage patients in their own home and help empower patients to be involved in their care.

So whether you are a hospital, health service, allied care, aged care or disability provider – we can offer a solution to support you in delivering high-quality virtual care.

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Whether you are a hospital, health service, allied care, aged care or disability provider - we can offer a solution to support you in delivering high-quality virtual care.

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Our expertise

Virtual Health Monitoring

Virtual Health Monitoring is an innovative software solution from Telstra Health that connects clinicians with patients via a mobile device so they can remotely monitor and manage a patient’s illness, recovery, chronic disease and other conditions.

Clinicians can monitor a patient’s treatment, medication intake and recovery without patients having to leave their home.

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A trusted partner of governments and healthcare organisations

Virtual Health Monitoring empowers patients at Goondir Health Services to self-manage chronic conditions – Video Case Study

Telstra Health partnered with Goondir Aboriginal and Torres Strait Islanders Corporations for Health Services (Goondir Health Services) to help support patients on their health journey through Telstra Health’s Virtual Health Monitoring solution.

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Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Mackay Base Hospital has implemented Telstra Health’s Virtual Health Monitoring Solution as part of the Care in the Right Setting (Hospital in the Home (HiTH)) program. The program aims to deliver the right care, at the right place, at the right time and reduce hospital length of stay times and improve clinical resource management.

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A new model of care at Metro South Hospital & Health Service

With Virtual Health Monitoring, staff can now monitor their hospital-in-the-home cohort more regularly, which has improved patient satisfaction.

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Improving health outcomes and clinical intervention through interoperable digital health solutions

Digital health has the potential to be the great enabler for improving health outcomes and clinical intervention. This was one of the main takeouts from an insightful panel discussion at the recent Talking HealthTech Winter Summit, which took place on Thursday 11 August.

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23 August 2022

Telstra Health integrates two digital health solutions enabling clinicians to deliver patient-centered care virtually

Communicare, Australia’s leading, digital care solution for primary and community health services, can now deliver virtual health monitoring capabilities to users of the platform following the integration of two Telstra Health digital health solutions, Communicare and Virtual Health Monitoring.

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15 December 2021

Southern Adelaide Local Health Network launches two new healthcare services for older patients

Telstra Health has partnered with Medtasker and Southern Adelaide Local Health District (SALHN) to establish the technology solution for Complex and RestorativE (CARE) service and Geriatric Evaluation and Management (GEM) in the Home, two new healthcare services which will provide digitally-enabled care to help improve the lives of patients outside of a hospital setting.

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28 July 2021

Telstra Health’s Virtual Health Monitoring: Travellers in Tasmania hotel quarantine manage and monitor their own health

Telstra Health, Telstra and the Tasmanian Government have partnered to achieve successful virtual monitoring of international travellers’ health symptoms and vital signs while they are in mandatory quarantine.

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25 February 2021

Telstra Health and TELUS join forces to advance development of world-leading digital healthcare solutions

Telstra Health has entered into a working agreement with leading Canadian telecommunications and digital health company, TELUS, to enable collaboration and development of world-leading digital healthcare solutions.

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28 September 2022