Virtual Care Solutions for healthcare providers 

As the healthcare sector continues to evolve, access to reliable, efficient and cost-effective virtual health services have never been more essential for enabling a healthier population. 

We believe all Australians deserve access to high-quality healthcare regardless of their location, that’s why our Virtual Care Solutions focus on enabling increased and improved access to healthcare services, providing much-needed support to health services and the patients they care for. 

As Australia's largest ehealth company, Telstra Health offers a wide range of sophisticated Virtual Care Solutions. Our solutions include Telehealth capabilities, Virtual Health Monitoring and more. These solutions allow patients and medical practitioners to obtain clinical services simply and securely, enable health services providers to support and ​manage patients in their own home ​and help empower patients to be involved in their care.

So whether you are a hospital, health service, allied care, aged care or disability provider – we can offer a solution to support you in delivering high-quality virtual care.  

Our expertise

Virtual Health Monitoring

Virtual Health Monitoring is an innovative software solution from Telstra Health that connects clinicians with patients via a mobile device so they can remotely monitor and manage a patient’s illness, recovery, chronic disease and other conditions. 

Clinicians can monitor a patient’s treatment, medication intake and recovery without patients having to leave their home.

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Virtual Clinical Services available 24 hours a day, 7 days a week

Whether someone lives in a remote area or is simply not able to visit a clinician, Telstra Health can help fill your healthcare gaps with a telehealth program tailored to your needs.  

We can help you coordinate and connect your patients with doctors, specialists and allied health professionals via our Virtual Clinical Services solution. This comprehensive solution is comprised of video-conferencing technology (Virtual Consultation) and clinician resourcing and coordination services (Virtual Coordination Services).

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Virtual Health Connection

Our secure telehealth platform is a nationwide telehealth platform which allows healthcare services to securely and reliably connect.

This comprehensive solution provides video conferencing, secure clinical documentation sharing, enterprise messaging, and booking and clinical coordination services as a single platform that can be integrated into existing systems at healthcare organisations. 

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How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

4 Nov 2020

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

Maryborough District Health Service has rolled out Telstra Health’s Virtual Health Monitoring for monitoring the health and wellbeing of its patients remotely.

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Virtual Health Services break down distance barriers at Goondir Health Services

7 Oct 2020

Virtual Health Services break down distance barriers at Goondir Health Services

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Gippsland Health Primary Health Network launches after hours virtual consultations through Telstra Health's Virtual Clinical Services

2 Nov 2020

Gippsland Health Primary Health Network launches after hours virtual consultations through Telstra Health's Virtual Clinical Services

Tell me more

Mackay Base Hospital and Health Services (MHHS) is using Specialist Telehealth to improve access to specialist care for rural and regional patients.

18 Nov 2020

Mackay Base Hospital and Health Services (MHHS) is using Specialist Telehealth to improve access to specialist care for rural and regional patients.

Tell me more

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

4 Nov 2020

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

Maryborough District Health Service has rolled out Telstra Health’s Virtual Health Monitoring for monitoring the health and wellbeing of its patients remotely.

Tell me more

Virtual Health Services break down distance barriers at Goondir Health Services

7 Oct 2020

Virtual Health Services break down distance barriers at Goondir Health Services

Tell me more

Gippsland Health Primary Health Network launches after hours virtual consultations through Telstra Health's Virtual Clinical Services

2 Nov 2020

Gippsland Health Primary Health Network launches after hours virtual consultations through Telstra Health's Virtual Clinical Services

Tell me more

Mackay Base Hospital and Health Services (MHHS) is using Specialist Telehealth to improve access to specialist care for rural and regional patients.

18 Nov 2020

Mackay Base Hospital and Health Services (MHHS) is using Specialist Telehealth to improve access to specialist care for rural and regional patients.

Tell me more

Virtual Clinical Services

A customisable solution comprising of virtual consultation and coordination services to help you provide safe, high quality care for patients regardless of location.

  • Increases access to specialist and primary healthcare in regional, rural and remote areas.
  • Ability to source and scale clinical resources according to your fluctuating level of need – from a gap service up to 24/7 depending on the service required.
  • Benefit from a flexible, modular solution tailored to your organisation’s specific telehealth needs.
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Virtual Health Monitoring

Virtual Health Monitoring enables providers to deliver more effective and efficient services to patients in their home.

  • A modular solution that can be deployed all at once, individually, or in stages.
  • Supports mixed technology options - provisioned and/or BYO devices.
  • Configurable to meet individual provider and client requirements.
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Virtual Health Connection

Virtual Health Connection (VHC) is a digital telehealth network that improves collaboration and coordination within and across healthcare organisations.

  • Secure, cloud-based video conferencing.
  • Schedule appointments and send and manage invitations with the NTCS scheduling tool.
  • Fully interoperable with existing video conferencing equipment.
Learn more

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