Virtual Care Solutions for healthcare providers 

As the healthcare sector continues to evolve, access to reliable, efficient and cost-effective virtual health services have never been more essential for enabling a healthier population. 

We believe all Australians deserve access to high-quality healthcare regardless of their location, that’s why our Virtual Care Solutions focus on enabling increased and improved access to healthcare services, providing much-needed support to health services and the patients they care for. 

As Australia's largest ehealth company, Telstra Health offers a wide range of sophisticated Virtual Care Solutions. Our solutions include Telehealth capabilities, Virtual Health Monitoring and more. These solutions allow patients and medical practitioners to obtain clinical services simply and securely, enable health services providers to support and ​manage patients in their own home ​and help empower patients to be involved in their care.

So whether you are a hospital, health service, allied care, aged care or disability provider – we can offer a solution to support you in delivering high-quality virtual care.  

Our expertise

Virtual Health Monitoring

Virtual Health Monitoring is an innovative software solution from Telstra Health that connects clinicians with patients via a mobile device so they can remotely monitor and manage a patient’s illness, recovery, chronic disease and other conditions. 

Clinicians can monitor a patient’s treatment, medication intake and recovery without patients having to leave their home.

Learn more

Virtual Clinical Services available

Whether someone lives in a remote area or is simply not able to visit a clinician, Telstra Health can help fill your healthcare gaps with a telehealth program tailored to your needs.  

We can help you coordinate and connect your patients with doctors and specialists via our Virtual Clinical Services solution. This comprehensive solution is comprised of video-conferencing technology (Virtual Consultation) and clinician resourcing and coordination services (Virtual Coordination Services).

Learn more

Virtual Health Connection

Our secure telehealth platform is a nationwide telehealth platform which allows healthcare services to securely and reliably connect.

This comprehensive solution provides video conferencing, secure clinical documentation sharing, enterprise messaging, and booking and clinical coordination services as a single platform that can be integrated into existing systems at healthcare organisations. 

Learn more

PulseIT: Telstra Health and Tasmania team up for virtual monitoring of quarantined workers

29 July 2021

PulseIT: Telstra Health and Tasmania team up for virtual monitoring of quarantined workers

Telstra Health, Telstra and the Tasmanian Government have partnered to achieve successful virtual monitoring of international travellers’ health symptoms and vital signs while they are in mandatory quarantine.

Tell me more

Telstra Health’s Virtual Health Monitoring: Travellers in Tasmania hotel quarantine manage and monitor their own health

28 July 2021

Telstra Health’s Virtual Health Monitoring: Travellers in Tasmania hotel quarantine manage and monitor their own health

Telstra Health, Telstra and the Tasmanian Government have partnered to achieve successful virtual monitoring of international travellers’ health symptoms and vital signs while they are in mandatory quarantine.

Tell me more

Telstra Health and TELUS join forces to advance development of world-leading digital healthcare solutions

25 February 2021

Telstra Health and TELUS join forces to advance development of world-leading digital healthcare solutions

Telstra Health has entered into a working agreement with leading Canadian telecommunications and digital health company, TELUS, to enable collaboration and development of world-leading digital healthcare solutions.

Tell me more

Telstra Health’s HealthNow app allows full access to patients’ My Health Record

19 February 2021

Telstra Health’s HealthNow app allows full access to patients’ My Health Record

Telstra Health’s HealthNow mobile app provides a secure platform for Australians to access and view their healthcare records where and when they need it, including access to their vaccination status.

Tell me more

Making Virtual Care Mainstream: Our Experience

1 December 2020

Making Virtual Care Mainstream: Our Experience

Sometimes it takes a global pandemic to push innovation from the fringes to the mainstream. Virtual care has been gaining momentum for a number of years now, but while technology solutions have been readily available and increasingly sophisticated, uptake amongst healthcare providers has been limited. With the arrival of the COVID-19 virus in Australia, the need for virtual care was tangible and immediate. Several months into the pandemic, many healthcare providers made a start on their virtual care journey, but fast forward a couple of months and they are struggling with what to do next and what to aim for.

Tell me more

Virtual Health Services break down distance barriers at Goondir Health Services

7 October 2020

Virtual Health Services break down distance barriers at Goondir Health Services

Removing barriers to health services and better supporting patients on their health journey is now closer to being achieved at Goondir Health Services in Queensland with the roll out of Telstra Health’s Virtual Health Service (VHS).

Tell me more

PulseIT: Telstra Health and Tasmania team up for virtual monitoring of quarantined workers

29 July 2021

PulseIT: Telstra Health and Tasmania team up for virtual monitoring of quarantined workers

Telstra Health, Telstra and the Tasmanian Government have partnered to achieve successful virtual monitoring of international travellers’ health symptoms and vital signs while they are in mandatory quarantine.

Tell me more

Telstra Health’s Virtual Health Monitoring: Travellers in Tasmania hotel quarantine manage and monitor their own health

28 July 2021

Telstra Health’s Virtual Health Monitoring: Travellers in Tasmania hotel quarantine manage and monitor their own health

Telstra Health, Telstra and the Tasmanian Government have partnered to achieve successful virtual monitoring of international travellers’ health symptoms and vital signs while they are in mandatory quarantine.

Tell me more

Telstra Health and TELUS join forces to advance development of world-leading digital healthcare solutions

25 February 2021

Telstra Health and TELUS join forces to advance development of world-leading digital healthcare solutions

Telstra Health has entered into a working agreement with leading Canadian telecommunications and digital health company, TELUS, to enable collaboration and development of world-leading digital healthcare solutions.

Tell me more

Telstra Health’s HealthNow app allows full access to patients’ My Health Record

19 February 2021

Telstra Health’s HealthNow app allows full access to patients’ My Health Record

Telstra Health’s HealthNow mobile app provides a secure platform for Australians to access and view their healthcare records where and when they need it, including access to their vaccination status.

Tell me more

Making Virtual Care Mainstream: Our Experience

1 December 2020

Making Virtual Care Mainstream: Our Experience

Sometimes it takes a global pandemic to push innovation from the fringes to the mainstream. Virtual care has been gaining momentum for a number of years now, but while technology solutions have been readily available and increasingly sophisticated, uptake amongst healthcare providers has been limited. With the arrival of the COVID-19 virus in Australia, the need for virtual care was tangible and immediate. Several months into the pandemic, many healthcare providers made a start on their virtual care journey, but fast forward a couple of months and they are struggling with what to do next and what to aim for.

Tell me more

Virtual Health Services break down distance barriers at Goondir Health Services

7 October 2020

Virtual Health Services break down distance barriers at Goondir Health Services

Removing barriers to health services and better supporting patients on their health journey is now closer to being achieved at Goondir Health Services in Queensland with the roll out of Telstra Health’s Virtual Health Service (VHS).

Tell me more

Virtual Clinical Services

A customisable solution comprising of virtual consultation and coordination services to help you provide safe, high-quality care for patients.

  • Increases access to specialist healthcare in regional, rural and remote areas.
  • Ability to source and scale clinical resources according to your fluctuating level of need.
  • Benefit from a flexible, modular solution tailored to your organisation’s specific telehealth needs.
Learn more

Virtual Health Monitoring

Virtual Health Monitoring enables providers to deliver more effective and efficient services to patients in their home.

  • A modular solution that can be deployed all at once, individually, or in stages.
  • Supports mixed technology options - provisioned and/or BYO devices.
  • Configurable to meet individual provider and client requirements.
Learn more

Virtual Health Connection

Virtual Health Connection (VHC) is a digital telehealth network that improves collaboration and coordination within and across healthcare organisations.

  • Secure, cloud-based video conferencing.
  • Schedule appointments and send and manage invitations with the NTCS scheduling tool.
  • Fully interoperable with existing video conferencing equipment.
Learn more

HealthNow

Health at your fingertips 24/7. Easily access the healthcare information and assistance you need; manage appointments, receive reminders, and view your My Health Record.

  • Get secure access to your and your family’s myGov My Health Record information on GP visits, medications, immunisations, allergies and health histories.
  • Easily access and manage your hospital appointments (with specific providers), messages and reminders via the app.
  • Save an easy access list of key healthcare contacts and share it with family or friends.
  • Find hospitals, clinics and other healthcare services nearby.
Learn more

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