Connected solutions for residential aged care providers

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process. By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.
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Supporting the aged care sector for the long term
With over 60,000 clinical aged care beds and multiple award-winning products, we're dedicated to supporting residential aged care providers for the long term.
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Our expertise

Combined clinical and medication solution

Telstra Health provides a fully connected residential aged care solution to ensure one source of truth for clinical, care, medication and eNRMC data with our combined Medication Management and Clinical Manager software.

Funding management

Manage resident AN-ACC classifications and track opportunities for re-assessment. Users can tag clinical documentation that may be used as evidence towards funding reappraisals.

Download our AN-ACC brochure.

Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

A trusted partner of residential aged care organisations

Aged care provider saves an average of 10 hours per day with CareKeeper

St Anna’s Residential Aged Care Facility shares how Telstra Health's aged care CareKeeper app is saving their facility an overall average of 10.6 hours across their staff base per day on documentation.

Tailored software training and support key to Scalabrini’s success

Residential aged care provider, Scalabrini Village Ltd, recently undertook a major software enhancement project, which saw the upgrade of Telstra Health’s Clinical Manager and MedMobile software, a move to cloud based hosting, as well as the introduction of family communication software, Message Manager. The Scalabrini team sat down with Telstra Health to share some key learnings and achievements from the project.

Family communication streamlined for Donwood Community Aged Care Services

Telstra Health’s Message Manager software has helped Donwood Community Aged Care Services to quickly and easily communicate with residents’ loved ones.

How aged care provider Mayflower used technology to increase their funding

Residential aged care provider, The Mayflower Group, achieved an 11% Aged Care Funding Instrument (ACFI) uplift as a result of accurate evidence linking to each ACFI appraisal within Clinical Manager.

News and Events

Aged Care

Celebrating 21 years at Telstra Health’s Aged Care User Groups

15 September 2023

Held in Brisbane, Newcastle, Sydney, Melbourne, Perth, and Adelaide, these sessions are offered to all residential aged care clients. This year marked a pivotal moment as we celebrated our 21st year of providing innovative solutions to the aged care sector. Our 2023 Residential Aged Care User Groups saw record attendance in many states, making these User Groups the biggest and most successful ones to date.

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16 August 2023

Telstra Health partners with Apollo Care to implement four aged care digital health solutions in record time

Telstra Health has partnered with residential aged care provider Apollo Care to introduce a range of digital health solutions across almost 500 aged care beds in record time.

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28 July 2023

Telstra Health and PainChek: Delivering effectively managed, resident-centred care

Telstra Health’s Clinical Manager software now integrates with PainChek’s digital pain assessment app to enable pain to be quickly and objectively assessed, and effectively managed.

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26 July 2023

Telstra Health solutions take home Victorian iAwards

Telstra Health’s next generation virtual care solution, Virtual Health Platform, won the Victorian iAward Technology Platform category and our aged care electronic National Residential Medication Charts module, MedPoint, received Merit in the Business and Industry Solutions category today.

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25 July 2023

Telstra Health's MedPoint solution is streamlining the eNRMC process for Fronditha Care

Residential aged care provider, Fronditha Care, has adopted Telstra Health’s electronic National Residential Medication Charts (eNRMC) compliant module, MedPoint, which sits within the well-proven Medication Management solution.

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