Connected solutions for residential aged care providers

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process. By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.

 

Our expertise

Funding management

Maximise ACFI funding opportunities via an optimisation tool that indicates potential gains in funding available. Notifications alert users to clinical documentation that may be used as evidence for an increase to a resident’s funding.

Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

Resident Manager software takes home Victorian iAward

Telstra Health’s residential aged care software, Resident Manager, received a Victorian iAward in the Business Service Markets category. Taking place in Melbourne on Thursday the 23rd of May, the Australian Information Industry Association’s (AIIA) iAwards honours organisations at the cutting edge of technology innovation in Australia.

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Telstra Health to sponsor aged care incubator program, CareFactor 2020

Telstra Health to sponsor aged care incubator program, CareFactor 2020

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The latest technology helping aged care providers amid COVID-19

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Telstra Health makes submission to the Royal Commission into Aged Care Quality and Safety

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The role of digital technology in aged care

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Resident Manager software takes home Victorian iAward

Telstra Health’s residential aged care software, Resident Manager, received a Victorian iAward in the Business Service Markets category. Taking place in Melbourne on Thursday the 23rd of May, the Australian Information Industry Association’s (AIIA) iAwards honours organisations at the cutting edge of technology innovation in Australia.

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Telstra Health to sponsor aged care incubator program, CareFactor 2020

Telstra Health to sponsor aged care incubator program, CareFactor 2020

Tell me more

The latest technology helping aged care providers amid COVID-19

Tell me more

Telstra Health makes submission to the Royal Commission into Aged Care Quality and Safety

Tell me more

The role of digital technology in aged care

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Message Manager

Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.

  • Email and SMS messaging to individuals, groups or to all facility family member contacts.
  • Historical communication records to enable staff to easily track what information has been communicated.
  • Clinical and Care Management integration to provide a single source of truth for family member’s contact information.
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Medication Management

Medication Management is a residential aged care software solution that helps staff improve the quality management of medications and create efficiencies.

  • Medication Management’s MedMobile app enables staff to view and capture medication administration information at the point of care via a mobile device.
  • Built-in pharmacy messaging module with the ability to choose pharmacy and Dose Administration Aid (DAA).
  • Easy-to-use medication tracking and reporting tools.
  • Offline capabilities.
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Clinical and Care Management

Clinical and Care Management is a residential aged care software solution that helps providers effectively manage clinical documentation, administration and care.

 

  • Inbuilt ACFI Pack automatically links appraisal evidence and identifies opportunities for funding increases.
  • State-of-the-art clinical tools, including assessment forms, care plans, progress notes, alerts and charting functionality.
  • Easy-to-use reporting tools to help enable greater visibility and improve business processes.
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Resident Manager

Resident Manager is an aged care software solution that helps providers easily manage resident administration and Medicare claiming.

 

  • Facility Dashboard contains key figures such as occupancy rates and respite days
  • Near real-time Medicare integration to manage admissions, departures, and leave and ACFI submissions.
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