Connected solutions for residential aged care providers

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process. By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.

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Our expertise

Funding management

Maximise ACFI funding opportunities via an optimisation tool that indicates potential gains in funding available. Notifications alert users to clinical documentation that may be used as evidence for an increase to a resident’s funding.

Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

Telstra Health supporting the Independent Living sector

Independent Living is an ideal option for older Australians looking for a balance of support and community while retaining a sense of autonomy. That’s why residential aged care providers are increasingly looking to diversify their operations to include Independent Living options. Telstra Health’s Resident Manager software has been expanded to include specially designed features to support the Australian Independent Living sector.

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The role of digital technologies to create a positive experience of care and caregiving in aged care

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Telstra Health to sponsor aged care incubator program, CareFactor 2020

Telstra Health to sponsor aged care incubator program, CareFactor 2020

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The latest technology helping aged care providers amid COVID-19

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The role of digital technology in aged care

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Telstra Health supporting the Independent Living sector

Independent Living is an ideal option for older Australians looking for a balance of support and community while retaining a sense of autonomy. That’s why residential aged care providers are increasingly looking to diversify their operations to include Independent Living options. Telstra Health’s Resident Manager software has been expanded to include specially designed features to support the Australian Independent Living sector.

Tell me more

The role of digital technologies to create a positive experience of care and caregiving in aged care

Tell me more

Telstra Health to sponsor aged care incubator program, CareFactor 2020

Telstra Health to sponsor aged care incubator program, CareFactor 2020

Tell me more

The latest technology helping aged care providers amid COVID-19

Tell me more

The role of digital technology in aged care

Tell me more

Clinical Manager

Clinical Manager is a residential aged care software solution that helps providers effectively manage clinical documentation, administration and care.

  • Inbuilt ACFI Pack automatically links appraisal evidence and identifies opportunities for funding increases.
  • State-of-the-art clinical tools, including assessment forms, care plans, progress notes, alerts and charting functionality.
  • Easy-to-use reporting tools to help enable greater visibility and improve business processes.
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CareKeeper

CareKeeper enables care staff to be clear on their list of tasks and allows them to document by the resident’s side, providing more opportunity for a personalised connection.

  • Quickly and easily view, action and record care delivered via a mobile device.
  • Easily identify what care needs to be actioned through the use of iconography.
  • Streamline care activity workflows with the most urgent tasks brought to the surface.
  • Offline capability to ensure the app can be used even in Wi-Fi blackspots.
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Medication Management

Medication Management is a residential aged care software solution that helps staff improve the quality management of medications and create efficiencies.

  • Medication Management’s MedMobile app enables staff to view and capture medication administration information at the point of care via a mobile device.
  • Built-in pharmacy messaging module with the ability to choose pharmacy and Dose Administration Aid (DAA).
  • Easy-to-use medication tracking and reporting tools.
  • Offline capabilities.
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Message Manager

Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.

  • Email and SMS messaging to individuals, groups or to all facility family member contacts.
  • Historical communication records to enable staff to easily track what information has been communicated.
  • Clinical Manager integration to provide a single source of truth for family member’s contact information.
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Resident Manager

Resident Manager is an aged care software solution that helps providers easily manage resident administration and Medicare claiming.

 

  • Facility Dashboard contains key figures such as occupancy rates and respite days
  • Near real-time Medicare integration to manage admissions, departures, and leave and ACFI submissions.
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