Connected solutions for residential aged care providers

Telstra Health - Aged and Disability

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process. By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.

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Our expertise

Funding management

Maximise ACFI funding opportunities via an optimisation tool that indicates potential gains in funding available. Notifications alert users to clinical documentation that may be used as evidence for an increase to a resident’s funding.

Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

CareKeeper app finalist in innovAGEING National Awards

Aged & Disability

CareKeeper app finalist in innovAGEING National Awards

22 November 2022

Telstra Health’s residential aged care app, CareKeeper, was honoured as a finalist at the innovAGEING National Awards in the category of ‘Increasing Care and Service Productivity’.

Tell me more

Insights from Telstra Health’s Residential Aged Care User Group Meetings

13 September 2022

Insights from Telstra Health’s Residential Aged Care User Group Meetings

After two years of virtual sessions, Telstra Health was delighted to host our residential aged care User Group Meetings in person throughout the month of August.

Tell me more

AN-ACC and aged care: Is your clinical software AN-ACC ready?

17 August 2022

AN-ACC and aged care: Is your clinical software AN-ACC ready?

Head of Aged & Disability, Michael Donnelly, shares how our residential aged care solution is supporting providers in their transition to the new funding model, Australian National Aged Care Classifications (AN-ACC).

Tell me more

CareKeeper app takes home Victorian iAward

9 August 2022

CareKeeper app takes home Victorian iAward

Telstra Health’s residential aged care app, CareKeeper, was recently honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the Victorian iAwards.

Tell me more

Introducing Telstra Health’s eNRMC solution, MedPoint

28 June 2022

Introducing Telstra Health’s eNRMC solution, MedPoint

Telstra Health has completed development of a new module - MedPoint - within our existing Medication Management solution, which has been designed to meet the government’s eNRMC changes in residential aged care and add further improvements to Medication Management.

Tell me more

CareKeeper app finalist in innovAGEING National Awards

Aged & Disability

CareKeeper app finalist in innovAGEING National Awards

22 November 2022

Telstra Health’s residential aged care app, CareKeeper, was honoured as a finalist at the innovAGEING National Awards in the category of ‘Increasing Care and Service Productivity’.

Tell me more

Insights from Telstra Health’s Residential Aged Care User Group Meetings

13 September 2022

Insights from Telstra Health’s Residential Aged Care User Group Meetings

After two years of virtual sessions, Telstra Health was delighted to host our residential aged care User Group Meetings in person throughout the month of August.

Tell me more

AN-ACC and aged care: Is your clinical software AN-ACC ready?

17 August 2022

AN-ACC and aged care: Is your clinical software AN-ACC ready?

Head of Aged & Disability, Michael Donnelly, shares how our residential aged care solution is supporting providers in their transition to the new funding model, Australian National Aged Care Classifications (AN-ACC).

Tell me more

CareKeeper app takes home Victorian iAward

9 August 2022

CareKeeper app takes home Victorian iAward

Telstra Health’s residential aged care app, CareKeeper, was recently honoured with a Merit award in the category of ‘Business & Industry Solutions’ at the Victorian iAwards.

Tell me more

Introducing Telstra Health’s eNRMC solution, MedPoint

28 June 2022

Introducing Telstra Health’s eNRMC solution, MedPoint

Telstra Health has completed development of a new module - MedPoint - within our existing Medication Management solution, which has been designed to meet the government’s eNRMC changes in residential aged care and add further improvements to Medication Management.

Tell me more

Clinical Manager

Clinical Manager is a residential aged care software solution that helps providers effectively manage clinical documentation, administration and care.

  • Inbuilt ACFI Pack automatically links appraisal evidence and identifies opportunities for funding increases.
  • State-of-the-art clinical tools, including assessment forms, care plans, progress notes, alerts and charting functionality.
  • Easy-to-use reporting tools to help enable greater visibility and improve business processes.
Learn more

CareKeeper

CareKeeper enables care staff to be clear on their list of tasks and allows them to document by the resident’s side, providing more opportunity for a personalised connection.

  • Quickly and easily view, action and record care delivered via a mobile device.
  • Easily identify what care needs to be actioned through the use of iconography.
  • Streamline care activity workflows with the most urgent tasks brought to the surface.
  • Offline capability to ensure the app can be used even in Wi-Fi blackspots.
Learn more

Medication Management

Medication Management is a residential aged care software solution that helps staff improve the quality management of medications and create efficiencies.

  • Medication Management’s MedMobile app enables staff to view and capture medication administration information at the point of care via a mobile device.
  • Built-in pharmacy messaging module with the ability to choose pharmacy and Dose Administration Aid (DAA).
  • Easy-to-use medication tracking and reporting tools.
  • Offline capabilities.
Learn more

Message Manager

Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.

  • Email and SMS messaging to individuals, groups or to all facility family member contacts.
  • Historical communication records to enable staff to easily track what information has been communicated.
  • Clinical Manager integration to provide a single source of truth for family member’s contact information.
Learn more

Resident Manager

Resident Manager is an aged care software solution that helps providers easily manage resident administration and Medicare claiming.

 

  • Facility Dashboard contains key figures such as occupancy rates and respite days
  • Near real-time Medicare integration to manage admissions, departures, and leave and ACFI submissions.
Learn more

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Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.