Connected solutions for residential aged care providers

Telstra Health - Aged and Disability

As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.

Our suite of scalable solutions leverage technology to support this process. By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.
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Supporting the aged care sector for the long term
With over 60,000 clinical aged care beds and multiple award-winning products, we're dedicated to supporting residential aged care providers for the long term.
Download our residential aged care infographic

Our expertise

Combined clinical and medication solution

Telstra Health provides a fully connected residential aged care solution to ensure one source of truth for clinical, care, medication and eNRMC data with our combined Medication Management and Clinical Manager software.

Funding management

Manage resident AN-ACC classifications and track opportunities for re-assessment. Users can tag clinical documentation that may be used as evidence towards funding reappraisals. 

Download our AN-ACC brochure.

Resident centred care

With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.

Celebrating 21 years at Telstra Health’s Aged Care User Groups

Aged Care

Celebrating 21 years at Telstra Health’s Aged Care User Groups

15 September 2023

Held in Brisbane, Newcastle, Sydney, Melbourne, Perth, and Adelaide, these sessions are offered to all residential aged care clients. This year marked a pivotal moment as we celebrated our 21st year of providing innovative solutions to the aged care sector. Our 2023 Residential Aged Care User Groups saw record attendance in many states, making these User Groups the biggest and most successful ones to date.

Tell me more

Telstra Health partners with Apollo Care to implement four aged care digital health solutions in record time

16 August 2023

Telstra Health partners with Apollo Care to implement four aged care digital health solutions in record time

Telstra Health has partnered with residential aged care provider Apollo Care to introduce a range of digital health solutions across almost 500 aged care beds in record time. 

Tell me more

Telstra Health and PainChek: Delivering effectively managed, resident-centred care

28 July 2023

Telstra Health and PainChek: Delivering effectively managed, resident-centred care

Telstra Health’s Clinical Manager software now integrates with PainChek’s digital pain assessment app to enable pain to be quickly and objectively assessed, and effectively managed.

Tell me more

Telstra Health solutions take home Victorian iAwards

26 July 2023

Telstra Health solutions take home Victorian iAwards

Telstra Health’s next generation virtual care solution, Virtual Health Platform, won the Victorian iAward Technology Platform category and our aged care electronic National Residential Medication Charts module, MedPoint, received Merit in the Business and Industry Solutions category today.

Tell me more

Telstra Health's MedPoint solution is streamlining the eNRMC process for Fronditha Care

25 July 2023

Telstra Health's MedPoint solution is streamlining the eNRMC process for Fronditha Care

Residential aged care provider, Fronditha Care, has adopted Telstra Health’s electronic National Residential Medication Charts (eNRMC) compliant module, MedPoint, which sits within the well-proven Medication Management solution.

Tell me more

Celebrating 21 years at Telstra Health’s Aged Care User Groups

Aged Care

Celebrating 21 years at Telstra Health’s Aged Care User Groups

15 September 2023

Held in Brisbane, Newcastle, Sydney, Melbourne, Perth, and Adelaide, these sessions are offered to all residential aged care clients. This year marked a pivotal moment as we celebrated our 21st year of providing innovative solutions to the aged care sector. Our 2023 Residential Aged Care User Groups saw record attendance in many states, making these User Groups the biggest and most successful ones to date.

Tell me more

Telstra Health partners with Apollo Care to implement four aged care digital health solutions in record time

16 August 2023

Telstra Health partners with Apollo Care to implement four aged care digital health solutions in record time

Telstra Health has partnered with residential aged care provider Apollo Care to introduce a range of digital health solutions across almost 500 aged care beds in record time. 

Tell me more

Telstra Health and PainChek: Delivering effectively managed, resident-centred care

28 July 2023

Telstra Health and PainChek: Delivering effectively managed, resident-centred care

Telstra Health’s Clinical Manager software now integrates with PainChek’s digital pain assessment app to enable pain to be quickly and objectively assessed, and effectively managed.

Tell me more

Telstra Health solutions take home Victorian iAwards

26 July 2023

Telstra Health solutions take home Victorian iAwards

Telstra Health’s next generation virtual care solution, Virtual Health Platform, won the Victorian iAward Technology Platform category and our aged care electronic National Residential Medication Charts module, MedPoint, received Merit in the Business and Industry Solutions category today.

Tell me more

Telstra Health's MedPoint solution is streamlining the eNRMC process for Fronditha Care

25 July 2023

Telstra Health's MedPoint solution is streamlining the eNRMC process for Fronditha Care

Residential aged care provider, Fronditha Care, has adopted Telstra Health’s electronic National Residential Medication Charts (eNRMC) compliant module, MedPoint, which sits within the well-proven Medication Management solution.

Tell me more

Clinical Manager

Clinical Manager is a residential aged care software solution that helps providers effectively manage clinical documentation, administration and care.

  • Record evidence towards AN-ACC funding appraisals and report on the overall funding a facility is expected to receive.
  • State-of-the-art clinical tools, including assessment forms, care plans, progress notes, alerts and charting functionality.
  • Easy-to-use reporting tools to help enable greater visibility and improve business processes.
  • Run NQI reports with the click of a button.
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CareKeeper

CareKeeper enables care staff to be clear on their list of tasks and allows them to document by the resident’s side, providing more opportunity for a personalised connection.

  • Quickly and easily view, action and record care delivered via a mobile device.
  • Easily identify what care needs to be actioned through the use of iconography.
  • Streamline care activity workflows with the most urgent tasks brought to the surface.
  • Offline capability to ensure the app can be used even in Wi-Fi blackspots.
Learn more

Medication Management

Medication Management is a residential aged care software solution that helps staff improve the quality management of medications and create efficiencies.

  • Medication Management’s MedMobile app enables staff to view and capture medication administration information via a mobile device.
  • Medication Management's eNRMC conformant MedPoint module seamlessly connects aged care facilities, prescribers and pharmacies.
  • Pharmacy and Dose Administration Aid (DAA) agnostic to suit your business.
Learn more

Message Manager

Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.

  • Email and SMS messaging to individuals, groups or to all facility family member contacts.
  • Historical communication records to enable staff to easily track what information has been communicated.
  • Clinical Manager integration to provide a single source of truth for family member’s contact information.
Learn more

Resident Manager

Resident Manager is an aged care software solution that helps providers easily manage resident administration and Services Australia claiming.

  • Track opportunities for AN-ACC re-assessment and track the status of re-assessment requests.
  • Facility Dashboard contains key figures such as occupancy rates and respite days
  • Near real-time Medicare integration to manage admissions, departures, and leave and ACFI submissions.
Learn more

MedPoint

An electronic National Residential Medication Chart (eNRMC) conformant module that seamlessly connects aged care facilities, prescribers and pharmacies.

  • Aged Care Facility Benefits: Reduce administrative burden and create more time for resident care.
  • Pharmacy Benefits: Improve timely provision of medications.
  • Prescriber Benefits: Increase flexibility and reduce medication safety risks.
Learn more

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Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.