Connected solutions for primary and community healthcare providers

Telstra Health - Primary and Community

Our clinical and administrative practice software and digital health solutions assist primary and community healthcare organisations to deliver continuity of care that is safe, secure and efficient.

Telstra Health’s solutions for primary care providers in a general practice setting and community health organisations allow you to quickly and easily store, access, update and manage critical patient data and securely share information with a patient’s other providers. 

Our administrative solutions can help your organisation better manage operations so you can focus on what’s most important: improved patient care.

Our virtual care solutions allow clinicians and other healthcare providers to deliver quality care from a distance to remote and at-risk patients.

Virtual Care

Virtual Care

Telstra Health offers a wide range of sophisticated Virtual Care solutions. These solutions allow patients and medical practitioners to obtain clinical services simply and securely, enable health services providers to support and manage patients in their own home and help empower patients to be involved in their care.

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MedicalDirector

MedicalDirector

Clinical and practice management software to enable ideal healthcare. Whether you’re a GP, specialist, nurse or other healthcare professional, our intuitive software solutions are designed to support you in delivering healthcare to your patients, safely and efficiently.

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Communicare

Communicare

Australia’s leading, fully integrated patient information solution for community health services.

  • Record patient information across all areas of your organisation.
  • Highly customisable system that enables unified service integration.
  • Provides a holistic, patient-centric view across the entire patient journey through health services.
  • Serves as a single source of truth to help improve reporting and decision making.

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Telstra Health and the primary and community healthcare sector

We have a unique footprint of digital health software solutions, including Electronic Medical Records, clinical and administrative software for the primary and community healthcare sector. 

Communicare is the leading solution used by Aboriginal Community Controlled Healthcare Organisations (ACCHOs), and is used by over 8,000 health professionals often in rural and remote healthcare settings who often have patients with complex and diverse care needs.

MedicalDirector has 30 years of experience and has supported 1 billion moments of care, 4 million consultations, and processed over 57 million ePrescriptions.

Featured Case Study

Telstra Health and the Cairns and Hinterland and Torres and Cape Hospital and Health Services have entered into a contract to implement Telstra Health’s Communicare platform across Far North Queensland.

Communicare is a fully integrated patient information solution that will support primary health care facilities across Far North Queensland. It will support health centres to digitise what are principally paper-based workflows and records and assist in the provision of safe and effective care to remote and regional communities.

Find more about: Communicare

Read the case study

Featured Case Study

Samy Medical Group's Journey with Helix

Samy Medical Group has used Helix since the family-owned practice first opened its doors five years ago. As the practice has grown to two metropolitan practices in Perth and one rural practice, Helix has grown alongside it offering new features and tools to match their needs across multiple sites.

See how Helix has empowered the practice to enable better health for their communities.

Find more about: Helix

See the case study

Telstra Health’s Communicare is enabling a more streamlined patient journey at ATSICHS Mackay

20 June 2023

Telstra Health’s Communicare is enabling a more streamlined patient journey at ATSICHS Mackay

Telstra Health has completed the rollout of Communicare at Aboriginal & Torres Strait Islander Community Health Service (ATSICHS) Mackay Ltd, enabling safe, seamless access to healthcare data through one platform.

Tell me more

Telstra Health Virtual Health Platform receives Merit award at National iAwards

4 September 2023

Telstra Health Virtual Health Platform receives Merit award at National iAwards

Telstra Health’s next generation virtual care solution, Virtual Health Platform, took home the Merit award in the category of ‘Technology Platform Solution of the Year’ at the National iAwards ceremony. 

Tell me more

Telstra Health introduces enhanced remote care delivery with  Australia’s first FHIR native virtual care solution

30 May 2023

Telstra Health introduces enhanced remote care delivery with Australia’s first FHIR native virtual care solution

Telstra Health has introduced Australia's first Fast Healthcare Interoperability Resources (FHIR) native virtual care solution - Virtual Health Platform.

Tell me more

Telstra Health’s Communicare is enabling a more streamlined patient journey at ATSICHS Mackay

20 June 2023

Telstra Health’s Communicare is enabling a more streamlined patient journey at ATSICHS Mackay

Telstra Health has completed the rollout of Communicare at Aboriginal & Torres Strait Islander Community Health Service (ATSICHS) Mackay Ltd, enabling safe, seamless access to healthcare data through one platform.

Tell me more

Telstra Health Virtual Health Platform receives Merit award at National iAwards

4 September 2023

Telstra Health Virtual Health Platform receives Merit award at National iAwards

Telstra Health’s next generation virtual care solution, Virtual Health Platform, took home the Merit award in the category of ‘Technology Platform Solution of the Year’ at the National iAwards ceremony. 

Tell me more

Telstra Health introduces enhanced remote care delivery with  Australia’s first FHIR native virtual care solution

30 May 2023

Telstra Health introduces enhanced remote care delivery with Australia’s first FHIR native virtual care solution

Telstra Health has introduced Australia's first Fast Healthcare Interoperability Resources (FHIR) native virtual care solution - Virtual Health Platform.

Tell me more

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Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.