Why Virtual Clinical Services?
Leveraging the latest in digital technology, Telstra Health’s Virtual Clinical Services is a solution incorporating virtual consultations (with doctors, specialists and psychologists) and coordination services to help enable safe, high-quality, Australian registered telehealth consultations with patients regardless of where they are based. Trusted by many health jurisdictions, networks, rural and regional care providers, Virtual Clinical Services is flexible and can be tailored to help meet your organisation's needs.
Virtual Clinical Services: Connect patients in rural and regional areas to clinicians using state-of-the art video conferencing technology, to conduct healthcare consultations simply via video or phone at a convenient time and location. Virtual consultations can help to reduce Emergency Department presentations, lengthy wait times to see doctors and specialists, and increase appointment attendance rates enabling patients to receive high-quality, timely care.
Virtual Coordination Services: Provide additional resourcing support and supplement existing coverage based on the level of demand in your organisation, such as 24/7 support to cover an after-hours gap. Our clinicians (including specialists and allied health professionals) are sourced and credentialed by Telstra Health, and are trained in virtual care program delivery. The solution helps ease the administrative burden associated with appointment scheduling and coordination, and enables patients to access the right care for them.