Key features

  • Intuitive scheduling helps enable staff to book services, allocate staff and fill unallocated visits.
  • Pricing calculations for all visits and NDIS Support Items are determined automatically.
  • Community Connect Mobile delivers live schedule information, notifications, live directions and more via a user-friendly interface.
  • An intelligent design that understands key concepts such as NDIS and reduces the need to prompt staff for more information.

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Community Connect helps community care organisations spend time on the things that really matter. Find out how we can help you too.

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Why Community Connect?

Community Connect is the next generation of workforce and client management solution for community aged care and disability support providers, designed to help promote the right care at the right time, in the right way.

Specially designed for the disability and community aged care sectors, Community Connect helps to reduce inefficient and unproductive administrative functions, and promotes an agile, efficient workforce.

Key product benefits

Client-centred design

Goal and outcomes-driven care planning keeps the focus on your clients, helping you meet the needs of a shifting disability and community aged care landscape.

A mobile, connected workforce

Community Connect is a modular, scalable and cloud-enabled application designed to equip staff with the tools necessary to help deliver quality care—even while on the go.

Increased visibility over travel

Travel between visits is optimised with route mapping functionality. Enhanced rostering enables coordinators to schedule visits based on location and skill set.

Community Connect

The next-generation of disability and community care software

In recent years, community care providers have witnessed the promotion of consumer choice, the introduction of the National Disability Insurance Scheme (NDIS), increased workforce demands, and a greater volume of older Australians requesting care in their homes. 

As a result of these significant shifts, Telstra Health recognised that providers require innovative technology to navigate this fast paced, consumer-led environment. Community Connect is designed as the next-generation of disability and community aged care software to help meet these changes.

Download the brochure

Community Connect

The next-generation of disability and community care software

In recent years, community care providers have witnessed the promotion of consumer choice, the introduction of the National Disability Insurance Scheme (NDIS), increased workforce demands, and a greater volume of older Australians requesting care in their homes. 

As a result of these significant shifts, Telstra Health recognised that providers require innovative technology to navigate this fast paced, consumer-led environment. Community Connect is designed as the next-generation of disability and community aged care software to help meet these changes.

Download the brochure

Testimonials

“I love being able to see what is happening with our Elders and my team at any time with Telstra Health’s Community Connect. I can run reports that help me manage the rosters and budgets when I want to do them; I am not waiting on other workers or rifling through paper files. My staff find Community Connect Mobile saves them time, they enjoy less paperwork to do, and it helps them to organise their day.” 

Jan McIver, Ballarat & District Aboriginal Co-operative

"Community Connect has helped Chisholm Community Care to streamline our business processes, allowing staff to view rosters and important client information at their fingertips. Community Connect also helps the auditing process run much smoother."

Nicole Wilson, Chisholm Community Care

“Working with the Telstra Health team has been a pleasure; they have exceeded my expectation regarding communication as well as the level of support that they have provided to us as an organisation.”

“As an organisation that is moving into the NDIS service delivery space, one of our major risks is the financial viability of providing these key services. By having our finance system integrate with our client management system, this has provided us with significant administrative cost savings and a decrease in human error, with the staff previously allocated to this task now able to complete alternative work that is adding value to the organisation.”

Aaron Chambers, Rumbalara Aboriginal Co-operative

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