Annoucement

HealthLink acquires Telstra Health’s Argus, Connecting Care and eReferrals Business

The strategic sale reflects Telstra Health's commitment to interoperability and open-source standards for healthcare data exchange, by continuing to partner with secure messaging and eReferral providers, while focusing on expanding its clinical solutions and services within Australia and international markets.

Read more

Annoucement

HealthLink acquires Telstra Health’s Argus, Connecting Care and eReferrals Business

The strategic sale reflects Telstra Health's commitment to interoperability and open-source standards for healthcare data exchange, by continuing to partner with secure messaging and eReferral providers, while focusing on expanding its clinical solutions and services within Australia and international markets.

Read more

Key features

  • View and file electronic correspondence against patient records.
  • Compliant with Australian interoperability and privacy standards including NHSD, SMD, ePIP and HL7 and CDA message and document formats.
  • Microsoft Word plugin available for letter writing.
  • Easily track the status of sent and received communications.

Product enquiry

More than 40,000 providers use Secure Messaging to securely communicate confidential patient information quickly and reliably. Find out how we can help you too.

If you are a current customer and require support click here.

 

1800 952 282 Send message

Need a new Secure Messaging subscription?

Apply for a new Secure Messaging subscription

Need to renew your Secure Messaging subscription?

Renew your Secure Messaging subscription

About Secure Messaging

Access to clear, reliable and secure patient information is an integral part of a functioning healthcare system. Our Secure Messaging solution is expertly designed to provide a safe, reliable and cost-effective way to exchange eHealth records across multiple software vendors in organisations of all sizes. 

Secure Messaging automatically delivers correspondence into compatible clinical software solutions, removing the administration associated with maintaining a complete patient record. Operating in the background, Secure Messaging manages the complexities around encryption and decryption.

Key product benefits

Improved care team collaboration

A simple electronic message interface helps reduce the need to print, fax, post and deliver reports in person, reducing the risk of miscommunication due to poor handwriting or fax rendering.

Efficient communication

Patient information is sent and received quickly, with a clear audit trail to monitor status. Secure Messaging integrates with Australia’s leading clinical software solutions and with Microsoft Word.

Secure information exchange

Secure Messaging uses national infrastructure to exchange patient information securely and confidentially between subscribed providers, helping to lower the risk of a patient confidentiality breach.

A new secure paperless referral system at Cabrini Health

Case Study

A new secure paperless referral system at Cabrini Health

The referral workflow at Cabrini Health has been transformed by Telstra Health’s Secure Messaging. Read more about its new Allied Health Centre eReferral Program.

Read more

A new secure paperless referral system at Cabrini Health

Case Study

A new secure paperless referral system at Cabrini Health

The referral workflow at Cabrini Health has been transformed by Telstra Health’s Secure Messaging. Read more about its new Allied Health Centre eReferral Program.

Read more

Additional information 

Annual Subscription (effective 1 September 2022)

  • $179.30*       Full-time practitioner (>6 sessions/3 days p/wk)
  •  $108.90*      Part-time practitioner (<5 sessions/2.5 days p/wk)

 Your subscription includes:

  • Unlimited helpdesk support via phone, email or remote connection.

 

  • Guided template design for sending with clinical software or Word.

  • All software upgrades, patches available online for auto download.                                                                                 

 

*Per practitioner, per annum. Minimum subscription is for one full-time practitioner. Subscription pricing is capped at 12 full-time practitioners, regardless of practice size.

Click here to apply for a new Secure Messaging subscription

Click here to renew your Secure Messaging subscription

$289.30 installation (fees apply to standard subscriptions only). A fee of $206.25 applies to all migrations and reinstallations of Secure Messaging for reasons outside of Secure Messaging software failure.

New standard installation includes:

  • One bonus month in the first year of subscription

  • Online training

  • Configuration to clinical software and directories

  • Installation is completed remotely by our support team

Registration guides

Registration Portal – Existing Customers – quick reference guide 1.2

Registration Portal – Existing Customers initial login – quick reference guide 1.2

Registration Portal – New Customers – quick reference guide 1.6

Secure messaging interfaces with many of Australia's leading clinical software solutions:

Send and Receive

These clinical software solutions can send and receive via secure messaging directly within the clinical software: Audit 4, Best Practice, BP Allied (Desktop/Cloud), CareRight, Caresys, Clinic To Cloud, Communicare, Coreplus, Direct Control, eAlthLTE, ePractice, Genie, Gentu, GP Complete, Halaxy, Health Track, Houston (VIP), Incisive, JamSoft, Medical Wizard, Medinet, MediRecords, MedTech 32, Monet, My Practice, PathBase, Practice 2000 (SQL), Practix, Promadis, Promed Clinical, Shexie, SmartRooms, The Practice,  Zedmed Clinical.

Send Only

These clinical software solutions do not import automatically, however you can still receive a Word Document: Blue Chip, Bossnet, Clinical Computers, Comrad, Ferret, FrontDesk, Impulse,  JHealth, Kestral, Locum, Mediflex Clinical, Mediflex PMS, Medilink, Medscope, Mosaiq, NetPodiatry, NetPhysio, NetOsteo, NetChiro, NetOcco, NetDent, Oasis, Optomate, RX Medical (MedWin), TimeMachine2, Viewpoint, Zedmed Office.

Receive Only

These clinical software solutions can receive only: Medical Director Helix.

These clinical software solutions can receive and send via a Word Template: Manad, Profile and SARAH (Residential Aged Care).

Product enquiry

Support enquiry

Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.