Connecting care, enabling clinicians & empowering patients for improved outcomes

Virtual Health Platform is Telstra Health’s virtual care solution trusted by hospitals and health service, allied care, aged care and community care providers. Drawing on over a decade of experience implementing and scaling virtual care solutions across Australia, the platform is designed to transform traditional care delivery into a digital, automated, and streamlined process that can be easily adopted by healthcare services of all sizes and locations.
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Virtual Health Platform

Book a demo

Request a demo and see how Virtual Health Platform can help your organisation.

Download the brochure

Download the Virtual Health Platform brochure.

 

 

Telstra Health has over a decade of experience implementing and scaling virtual care solutions across Australia.

Providers supported by Telstra Health Virtual Care Solutions. 

% Engagement score on evaluated programs

Devices provided through our managed service

Application downloads

Patients supported by Telstra Health Virtual Care Solutions

Expected benefits

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Improved patient safety through real-time access to patient data

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Enhanced patient experience and empowerment

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High Compliance rate amongst patients >90%*

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Faster response to clinical deterioration

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Reduction in unplanned and avoidable readmission, freeing up hospital beds

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Decreased length of stay

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Increased ability to confidently manage a large cohort of patients

 


    A secure, scalable and interoperable virtual care solution

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Designed with an emphasis on accessibility

Adheres with WCAG2.1 AA Level accessibility standards and is configurable for multiple languages based on country or region.

FHIR native,
highly interoperable platform

Enables both exchange and storage of data utilising FHIR (Fast Healthcare Interoperability Resources) within a Clinical Data Repository, allowing seamless integration with other clinical systems and cutting down implementation and integration time (also supports HL7 v2).

Terminology
server

Leverages standards-based terminology servers for SNOMED CT, LOINC and other codified terminologies to facilitate the use of standardised code sets for recording clinical data.

Cloud first and
secure

Azure hosted over private Kubernetes cluster and only accessible through Azure Front door that employs best practices recommended in Microsoft cloud security benchmark V1.

Use Cases

Virtual Health Platform's flexible and scalable design allows it to be applied across various use cases and organisations of all sizes Use care examples include:

  • Hospital in the home
  • Rehab in the Home
  • Palliative Care
  • Chronic Diseases
  • Geriatrics in the Home
Image

 

Virtual Health Platform

Book a demo

Request a demo and see how Virtual Health Platform can help your organisation.

Download the brochure

Download the Virtual Health Platform brochure.

 

 

Additional Information

Virtual Health Platform can support: 

  • Community care providers

  • Hospitals

  • Primary health networks

  • Non-government organisations

This product is not available for purchase by the general public. 

  • Triage dashboard: provides clinicians with a view of their patient cohort based on a triage category which allows for the prioritisation of care.

  • Observations: comprehensive hospital grade observation module that enables the trending of all observation types.

  • Care pathways: allows the management of the patient’s journey as a pathway which incorporates various templates to enable a seamless onboarding and management of the patient.

  • PREMs/PROMs: ability to capture patient experience and patient reported outcomes while having advanced branching logic that also allows for patient education content.

  • Rules engine: organisation and site-based rules and business processes are available for a seamless experience.

  • Device agnostic: patients can access on iOS, Android and web including leveraged 3rd party biometric devices.

  • Standard based: An open data model based on FHIR and stored in a clinical data repository (CDR).

  • Patient communication: utilising Azure Communication Services (ACS) to manage all communications between the patient and clinicians.

  • Cloud hosted: adopting the latest Azure hosting serverless infrastructure (Kubernetes) allows for high availability, zero downtime and performance for scale

  • Accessibility: adhering to the WCAG2.1 AA Level to ensure solution is more accessible to people with disabilities
How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

Maryborough District Health Service has rolled out Telstra Health’s Virtual Health Monitoring for monitoring the health and wellbeing of its patients remotely.

Tell me more

Virtual Health Services break down distance barriers at Goondir Health Services

Virtual Health Services break down distance barriers at Goondir Health Services

Removing barriers to health services and better supporting patients on their health journey is now closer to being achieved at Goondir Health Services in Queensland with the roll out of Telstra Health’s Virtual Health Service (VHS).

Tell me more

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Mackay Base Hospital has implemented Telstra Health’s Virtual Health Monitoring Solution as part of the Care in the Right Setting (Hospital in the Home (HiTH)) program. The program aims to deliver the right care, at the right place, at the right time and reduce hospital length of stay times and improve clinical resource management. 

Tell me more

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

How patients of Maryborough District Health Service are proactively monitoring their health and wellbeing

Maryborough District Health Service has rolled out Telstra Health’s Virtual Health Monitoring for monitoring the health and wellbeing of its patients remotely.

Tell me more

Virtual Health Services break down distance barriers at Goondir Health Services

Virtual Health Services break down distance barriers at Goondir Health Services

Removing barriers to health services and better supporting patients on their health journey is now closer to being achieved at Goondir Health Services in Queensland with the roll out of Telstra Health’s Virtual Health Service (VHS).

Tell me more

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Virtual Health Monitoring at Mackay Base Hospital - Video Case Study

Mackay Base Hospital has implemented Telstra Health’s Virtual Health Monitoring Solution as part of the Care in the Right Setting (Hospital in the Home (HiTH)) program. The program aims to deliver the right care, at the right place, at the right time and reduce hospital length of stay times and improve clinical resource management. 

Tell me more

Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.