Telstra Health’s HealthNow mobile app provides a secure platform for Australians to access and view their healthcare records where and when they need it, including access to their vaccination status.


The HealthNow app is one of just two apps with full view access rights to a patient’s My Health Record delivered by the Australian Government. The app enables users to find the health information and assistance they require in real time.

As part of the national COVID-19 vaccination roll-out, users that enable access to their My Health Record through the HealthNow app will be able to view all of their previous immunisations that are available from the Australian Immunisations Register (AIR) including their COVID-19 vaccination.

Melanie Gates, General Manager of Virtual Care Solutions at Telstra Health, said, “Our HealthNow app enables people in Australia to take their healthcare into their own hands by providing instant access to their health records where and when they need it.

“The HealthNow app was created by Telstra Health’s unique team who have expertise and experience across all facets of digital health and healthcare. It was developed with security and simplicity at the forefront and enables anyone in Australia to access the healthcare they need at anytime, anywhere.”

Since the mobile app was first developed by Telstra Health in 2016, HealthNow has enabled approximately 8,000 users to access their health records simply and securely from the convenience of their fingertips.

The HealthNow app is also utilised by specific healthcare organisations to connect with their consumers to share outpatient appointment information, and allows consumers to request services from accredited, registered, Australian-based clinicians who are trained in telemedicine and have a minimum of five years' experience. Clinicians that connect with the patient can provide a wide range of treatment options, can administer medical certificates and electronic prescriptions, and can share updates with a user’s usual GP to equip them with their patients’ most up-to-date health records and information.


Virtual Care Solutions

Telstra Health offers a wide range of sophisticated Virtual Care Solutions. Our solutions include Telehealth capabilities, Virtual Health Monitoring and more. These solutions allow patients and medical practitioners to obtain clinical services simply and securely, enable health services providers to support and ​manage patients in their own home ​and help empower patients to be involved in their care.

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Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.