In line with the Pharmaceutical Benefits Scheme (PBS) legislation changes to introduce Active Ingredient Prescribing from 1 February 2021, Telstra Health has updated Communicare V19.2 (and any later versions) to deliver the mandatory compliance for PBS and Repatriation PBS (RPBS) prescriptions to include active ingredients. 

Further information is available on the Australian Government Department of Health PBS website including:

•    Active Ingredient Prescribing Factsheet 
•    FAQ for Consumers 
•    NPS MedicineWise Active Ingredient Prescribing support materials

If you are an existing Communicare user and using Communicare to write PBS or RPBS prescriptions, you will need to upgrade your software. If you haven’t already scheduled an upgrade please do so as soon as possible by clicking here.


Communicare helps streamline and improve operational efficiencies in healthcare organisations across Australia.

Tell me more

Key features

  • Record patient information across all areas of your organisation.
  • Highly customisable system that enables unified service integration.
  • Provides a holistic, patient-centric view across the entire patient journey through health services.
  • Serves as a single source of truth to help improve reporting and decision making.

Subscribe to get our latest insights and updates

subscribe to eHealth Insights Newsletter

Telstra Health acknowledges the Traditional Custodians of country throughout Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.