Building stronger relationships at Donwood Community Aged Care Services

Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format. The software has helped to build stronger relationships between the organisation and resident’s loved ones and help to promote Donwood’s emphasis on supporting resident choice.

In this video we talk with Natasha Wilkinson, CEO at Donwood Community Aged Care Services.

Message Manager

Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.

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Key features

  • Email and SMS messaging to individuals, groups or to all residents’ primary contacts within a facility.
  • Historical communication records to enable staff to easily track what information has been communicated.
  • Clinical and Care Management integration to provide a single source of truth for family member’s contact information.
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