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Residential Aged Care
Solutions to support the residential aged care sector.
As Australia’s population ages, there is increased demand for residential aged care providers to attend to residents’ complex health needs.
Our suite of scalable solutions leverage technology to support this process.
By enabling a holistic view of medications, assessments, care plans, admissions and business processes, we can help to ensure compliance, manage funding streams, improve efficiencies, communicate with families, and enhance the overall quality of care for residential aged care providers.
Supporting the aged care sector for the long term
With over 60,000 clinical aged care beds and multiple award-winning products, we’re dedicated to supporting residential aged care providers for the long term.
Contact usAged Care products and solutions
Our expertise
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Combined clinical and medication solution
Telstra Health provides a fully connected residential aged care solution to ensure one source of truth for clinical, care, medication and eNRMC data with our combined Medication Management and Clinical Manager software.
Funding management
Manage resident AN-ACC classifications and track opportunities for re-assessment. Users can tag clinical documentation that may be used as evidence towards funding reappraisals.
Resident centred care
With resident alerts, overdue tasks, and other critical information highly visible and accessible via a tablet device, staff can easily capture and retrieve integrated resident and clinical information at the point of care.
Why choose Telstra Health?
Learn moreOur unique Aged Care team are backed by experienced clinicians, expert software developers, solution architects, health information managers and other health tech specialists who deliver digital solutions that connect Aged Care to the health ecosystem, create efficiencies and support clinical teams to deliver safe, high-quality care and positive patient experiences.
We are changemakers
We are better together
We care
We make it simple
Related customer success stories
Streamlining the eNRMC medication chart process for Fronditha Care
Ralph Rodrigo, Fronditha Care’s Thornbury Manager – Residential Care, shared their experience and the transformative impact MedPoint has had on their medication charting process. Read case study
Aged care provider saves an average of 10 hours per day with CareKeeper
With an eye on innovation, St Anna’s became one of Telstra Health’s first clients to utilise CareKeeper, an award-winning mobile application that enables care staff to use their phone to view and record resident care information in real time. Read case study
Building stronger relationships at Donwood Community Aged Care Services
Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format, and helped to promote Donwood’s emphasis on supporting resident choice. Read case study
Supporting aged care providers through the COVID-19 pandemic
Donwood Community Aged Care Service’s Chief Executive Officer, Natasha Wilkinson, and Baptcare’s Residential Systems Project Co-ordinator, James Simon, talk about how their organisations are utilising Message Manager to help communicate more effectively with residents’ loved ones. Read case study
Villa Maria Catholic Homes reduce medication incidents
We spoke with Willowbrooke facility’s Residential Services Manager, Rebecca Healy, to find out how utilising Telstra Health’s residential aged care solutions helped to bring Villa Maria Catholic Homes together as one organisation. Read case study
How aged care provider Mayflower used technology to increase their funding
Telstra Health’s Medication Management software has provided Mayflower with a level of insight into their medication administration process that was not easily accessible using a paper-based system. Read case study
Aged care provider Latvian Friendly Society reduces time spent on Medicare claiming
Latvian Friendly Society implemented Telstra Health’s full residential aged care software suite to help support their continuum of care, cut down on documentation and streamline administrative processes. Read case study
Tailored software training and support key to Scalabrini’s success
Scalabrini Village Ltd upgraded Telstra Health’s Clinical Manager and MedMobile software, moved to cloud-based hosting, and introduced Message Manager for family communication in a recent software enhancement project. Read case study
MedMobile reduces medication round times for Amana Living
Safeguarding medication administration was a key priority for Amana Living when they implemented Mediation Management software, MedMobile application and Clinical Manager software. Read case study
Mobile-friendly clinical software enhances resident experience for RFBI
Yvonne Donaldson, Clinical Systems Educator, explains how using Telstra Health’s Clinical Manager and Medication Management software via tablet devices has benefited their staff and residents. Read case study
Family communication streamlined for Donwood Community Aged Care Services
Telstra Health’s Message Manager software has helped Donwood Community Aged Care Services to quickly and easily communicate with resident’s loved ones via SMS messages and email. Read case study
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