• Easily upload your measures which are critical for government funding

• Compliant with national eHealth standards

• Comprehensive electronic health record for storing a patient’s demographics, adverse reactions, social and family history, medications and clinical history.

• Equips your organisation with the tools to help streamline the entire patient journey, so staff can manage patients effectively - all from one system in near real-time.

• Codified clinical data enables accurate and complete reporting to funding bodies. This helps save time and assists organisations to better understand the populations they serve so they can plan and deliver better services.

• The software assists healthcare providers in their implementation of preventative healthcare measures.

• A unified, team-based system helps maximise resources and coordinate diverse aspects of patient care such as waitlists, appointments, and patient transport using a suite of easy-to-use tools.

• Follow-up system that enables manual and automatic reminders to be configured according to the service’s requirements.

• Secure messaging to allow efficient and secure sharing of documents such as hospital discharge summaries, outgoing and incoming referrals, and results.

• Electronic claiming/billing for both Medicare and private patient claims, with alerts for invalid or expired cards and rejected claims.

• Separate appointment book and service recording modules enable staff to book appointments in advance while keeping track of real-time walk-ins and attendances.

• Ability to send individual or batched SMS notifications. Selection criteria and message content is customisable and statistics can be collected on messages sent and their progress.

• Patient event and shared health summaries can be uploaded to My Health Record.

• Offline capability makes it possible for regional or offsite healthcare workers to securely access clinical records, documents and claims updates and then sync with the main database once back online. 

• Extensive suite of reports and tools such as Query Builder available.

• Supports National KPIs, CAT, OSR, OCHREStreams and Practice Health Atlas.

• Practice Incentives Program compliant software system.

Virtual Health Monitoring
Virtual Health Monitoring is an innovative software solution from Telstra Health that connects clinicians with patients via a mobile device so they can remotely monitor and manage a patient’s illness, recovery, chronic disease and other conditions. Clinicians can monitor a patient’s treatment, medication intake and recovery without patients having to leave their home.

Argus
Pairing Communicare with Argus’s secure messaging service enhances both the My Health Record and National Prescribing and Dispense Repository (NPDR) integrations. This enables your organisation to share hospital discharge summaries, outgoing and incoming referrals, and results efficiently and securely.

eRx Script Exchange
Communicare integrates with eRx Script Exchange, the first Australia-wide platform for e-scripts. It allows GPs and other prescribers to send e-scripts to 99% of pharmacies around Australia. Electronic scripts help reduce errors during dispensing. Pharmacies can retrieve the script from the exchange and dispense the prescribed medications without having to re-key the data.

Communicare support
For support and information on Communicare, you can create a request here.

For urgent problems or issues using the portal, call 1800 798 441 to speak to a support team member.

Training
We also have a range of training formats available depending on the unique needs of your organisation, including:

• Database audits/health checks

• Report writing

• Superuser training courses

• Customised on-site training 

• eLearning introduction courses and webinars

• Certified administrator (advanced)

• 1-on-1 telephone training