Change Management for clinical engagement and adoption

Investing in digital health solutions often involves change, and we have deep experience in managing change to ensure this is as seamless as possible for clinicians and patients.

We know that rapid adoption, correct use of systems and data, and integration across systems and processes are key for productivity, engagement and clinical care to remain the same or better. To help you achieve this, we support you in planning across your people, processes and systems.

Why Telstra Health?

We partner with healthcare providers to ensure users are highly engaged and achieve high adoption of our digital health solutions. We use a collaborative, co-design approach, bringing our deep knowledge and experience of health care technology and delivery to ensure the success of our customers.

We support you to design new ways of working enabled by technology for improving outcomes for your patients, workforce, and organisation through our end-to-end experience in:

Service planning;
Redesigning models of care;
Managing change; and
Clinical engagement

We bring hands-on, clinically-formed experience from across the healthcare continuum to unlock the potential of digitally-enabled healthcare – from design through to implementation, optimisation and evaluation.

We have proven key messaging on the benefits digital health solutions provide and how they assist to deliver high-quality, efficient and effective health services.

Connected Health across Australia

Learm more about how Telstra Health is helping Australia realise a connected and improved digital health experience for all.

Connected Care

Related customer success stories

Creating a Virtual Care Service Model at Central Coast Local Health District

The Virtual Care Service Model has provided CCLHD with a strategic top-down view of the Virtual Care Hub, which will help create alignment across bottom-up initiatives and shape the implementation plan for the Virtual Care Hub. Read case study

Medtasker roll-out at Royal Hobart Hospital delivered one month ahead of schedule

Following the successful introduction of the Medtasker clinical task management system by Telstra Health at Royal Hobart Hospital’s Emergency Department, the solution is being rolled out to other teams within the hospital. Read case study

Virtual clinics help to improve clinician resourcing for patients

Learn how Mackay Base Hospital in Queensland is using our fully managed Virtual Clinical Services solution, including clinician resourcing, appointment scheduling and video conferencing, to improve access to specialist care for rural and regional patients. Read case study