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The Medtasker implementation, a partnership between Telstra Health, the Tasmanian Health Service (THS) and Department of Health, aims to improve clinical communication and task management in the Royal Hobart Hospital (RHH) Emergency Department (ED).
Successful implementation began a month ahead of schedule in preparation for an anticipated increased bed demand due to the COVID-19 pandemic.
Implementation
The initial Go-Live with doctors in the ED has been considered a monumental success, so much so that the roll-out was immediately extended to include night shift and additional workflows.
The second Go-Live was an Australian first; a seamless integration across multiple disciplines in RHH’s brand new theatre precinct including K Block introducing Medtasker to nurses enabling them to assign tasks to orderlies, cleaning staff, peri-operative aides and theatre supports.
Once complete, the third Go-Live will see Medtasker extended to K Block clinicians and anaesthetic technicians, as well as doctors and nurses across the rest of RHH.
Theatre K-Block Floor Co-ordinator Paul Geeves said: “There are a lot less bells ringing and the oversight from the desktop (dashboard) is a fantastic function for ensuring accountability.”
Medtasker is an enterprise grade, secure clinical and multidisciplinary task management and communication solution
Medtasker is an enterprise grade, secure clinical and multidisciplinary task management and communication solution, delivered by Telstra Health. It was designed by clinical staff to help improve patient safety, increase hospital efficiency and transparency, and reduce medico-legal risk. Since its implementation, Medtasker has assisted in clearing communication pathways at RHH and has increased visibility to patient referrals in the ED, and patient management within and across teams.
Medtasker has enabled RHH to more rapidly understand inpatient journeys. Further, Medtasker is helping RHH to minimise pressure on the ED and wards by streamlining communication and referrals
