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Message Manager
Message Manager software enables residential aged care providers to quickly and easily communicate with residents’ loved ones.
View productBuilding stronger relationships at Donwood Community Aged Care Services
Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format, and helped to promote Donwood’s emphasis on supporting resident choice.
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Solution
- Email and SMS messaging to individuals, groups or to all residents’ primary contacts within a facility.
- Historical communication records to enable staff to easily track what information has been communicated.
- Clinical and Care Management integration to provide a single source of truth for family member’s contact information.
Message Manager has helped Donwood Community Aged Care Services to communicate with resident’s families and friends in an easy to use, efficient format. The software has helped to build stronger relationships between the organisation and resident’s loved ones and help to promote Donwood’s emphasis on supporting resident choice.
In this video we talk with Natasha Wilkinson, CEO at Donwood Community Aged Care Services.
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Success stories
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Streamlining the eNRMC medication chart process for Fronditha Care
"Ralph Rodrigo, Fronditha Care’s Thornbury Manager – Residential Care, shared their experience and the transformative impact MedPoint has had on their medication charting process." Read case study
How aged care provider Mayflower used technology to increase their funding
"Telstra Health’s Medication Management software has provided Mayflower with a level of insight into their medication administration process that was not easily accessible using a paper-based system." Read case study
Aged care provider Latvian Friendly Society reduces time spent on Medicare claiming
"Latvian Friendly Society implemented Telstra Health’s full residential aged care software suite to help support their continuum of care, cut down on documentation and streamline administrative processes." Read case study
Tailored software training and support key to Scalabrini’s success
"Scalabrini Village Ltd upgraded Telstra Health’s Clinical Manager and MedMobile software, moved to cloud-based hosting, and introduced Message Manager for family communication in a recent software enhancement project." Read case study
Supporting aged care providers through the COVID-19 pandemic
"Donwood Community Aged Care Service’s Chief Executive Officer, Natasha Wilkinson, and Baptcare’s Residential Systems Project Co-ordinator, James Simon, talk about how their organisations are utilising Message Manager to help communicate more effectively with residents’ loved ones." Read case study